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Gartner Cars, located in
Aurora,
Illinois, you have come to the right place. Below you can find a list of reviews
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Gartner Cars
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Gartner Cars
Patty K. of Joliet IL Reviews Gartner Cars
 2 out of 5 stars
Patty Keck (Joliet, IL)
I WOULD LIKE TO SOMEHOW TALK WITH ROLAND GARTNER REGARDING THE EXPERIENCE MY HUSBAND AND I RECEIVED AT YOUR DEALERSHIP WE FEEL YOU WILL BE "VERY" INTERESTED IN OUR EXPERIENCE THANK-YOU PATTY KECK
Hello Patty, We will be definitely be contacting you regarding your experience. We did remove your phone number from the post, as we did not want to publicly list that information. Thank you for taking the time to contact us.
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Gartner Cars
Excellent Customer Service at Gartner Hyundai in Aurora IL
5 out of 5 stars
Mike Popovic (Aurora, IL)
Excellent Customer Service at Gartner Hyundai! I initially did an internet search for the Sonata finally coming into the Gartner location. Ken Braxton was very professional, personable and low pressure. Once we came to an agreement on the price I purchased the vehicle. Overall I am very pleased with your staff especially Ken Braxton at Gartner Hyundai and wanted to let him and your team know I had an excellent experience working with your dealership and that is why I gave a five for salesmanship. The only issue and disappointment I had after purchasing the Sonata I found the basic warranty (5 year 60k mile) does not cover everything. This was one of the features I thought ?WOW? if Hyundai covers everything for 60k miles they must have a great product. I also thought I could save money by not purchasing an extended warranty. I ended up paying for the extended warranty because I was concerned of what was covered only for "one year" which left me somewhat disappointed.
Dear Mike, Thank you for mentioning the great customer service you received from Ken here at Gartner Hyundai Saab. Also, thank you for your business, and I hope your new Sonata is living up to your expectations. It does sound like you have some concerns about the warranty. Hyundai, just like most manufacturers, does have a "Bumper to Bumper" plan, but some exclusions (like maintenance for example) are included. If you need a more thorough explanation, please do not hesitate to contact any of our managers or service writers. We are always here to help. Sincerely, Roland Gartner New Hyundai Sales Aurora IL
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Gartner Cars
"Smooth and Enjoyable" Car Buying Experience at Gartner Hyundai in Aurora IL
5 out of 5 stars
Jeff Hunsicker (Naperville, IL)
Mike was very helpful to us when we started our car search. He was even more helpful when we decided on a Sonata. Firstly he remembered us from our visit 2 weeks prior to our purchase. Second, he made the entire purchasing process very smooth and enjoyable for us.
Dear Jeff, Congratulations on your new Hyundai Sonata! Thank you for your business and for you kind review about Mike Wiley and Gartner Hyundai. Very much appreciated. With Thanks, Roland Gartner New Car Dealership Naperville IL
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Gartner Cars
Joan W. of Park Forest IL Reviews Gartner Cars
5 out of 5 stars
Joan Wagner-Schaper (Park Forest, IL)
I did an internet search for a specific used car with specific features I wanted. Gartner Cars had one for sale at a reasonable price with moderately low mileage, so I made an appointment. Willie Little was my salesman. He was very professional, personable and low pressure. I wasn't able to dicker about the price of the used car but was able to dicker to get a higher price for my trade. I was satisfied and we made a deal. I'd also like to mention Bill Gage in Finance. I had my checkbook with me but forgot the title for my traded car. He was also very professional and low pressure and allowed me to drive my "new" used car home with just a down payment with a promissory note for the rest and a promise from me to furnish him with the title asap. Two weeks later I still could not find the title, so when I went in to pay off the promissory note, I also paid the fee ($95) for a duplicate title (just as I would have at a Secretary of State facility.) The bottom line is they work with you to get your business. Everyone was very friendly, professional and low pressure. While I've heard of nightmare experiences from people just looking at cars, I had a very easy, pleasant experience buying my car from them! I would definitely recommend my friends to them!
Dear Joan, Thank you for both your business and for such a kind review. We always appreciate referrals and even have a referral program in place. Give us a call or email for the details. Thank you again, Roland Gartner New and Used Car Dealer serving Park Forest IL
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