Everett Chevrolet Buick GMC
4.93 out of 5
4.93 out of 5 stars
It is with great pleasure that I write this letter concerning your employee, Mr. Jeff Richards, Service Advisor. I have had my vehicle in for service several times, and Jeff is the person that has always assisted me. In dealing with Jeff I have always found him to be very courteous and knowledgeable in diagnosing my problem and explaining it to me.
You are to be commended on having Jeff as your employee.
T. Jack Fox
Frank Myers Auto
4.96 out of 5
4.96 out of 5 stars
EXCELLENT, KIND, FRIENDLY, COURTEOUS
Everything was wonderful except the amount time it took to complete the deal. But since I got a car ALL is forgiven!
4.92 out of 5
4.92 out of 5 stars
This place is the best. Until I met up with them, my car buying experience was a 2 month long story of fail. I wanted a used Prius to replace my van as the van was eating me alive in gas. I drove to dealership after dealership and they all pulled the same stunt. That vehicle we quoted you isn't here. Try this much better (and more expensive) one. You don't want a Prius, this Rio is just as good. Bait and switch, lies, etc. The few that weren't like that couldn't get the financing done because I have terrible credit due to post divorce financial issues. They tried and I appreciated their efforts but no dice.
It was looking bad until I asked for a quote on Keffer VW's website. I saw a 2009 Prius and just inquired. I received a call from Brian Wiles. I explained my situation and he said "We'll have you approved. Can you come in?" I told him that I was in a training class all week and getting away was not possible. So what did they do? Everything by email and text. The next day after I emailed in some documentation I got the call. "You're approved". Brian and Sean worked for hours on the phone trying to get me financed. The next day, I was able to get away early from training. I showed up and they had EVERYTHING ready to go. I drove the car, loved it and in under 30 minutes on the dealer site, I had my car. They valued my time and my business. Absolutely incredible.
I cannot brag on them enough. They made me feel like I mattered and worked very hard for me. In the end, they got a sale and some profit and I got the car I wanted at a price I could afford. Win win. The way it should be. Thanks guys!
4.90 out of 5
4.90 out of 5 stars
I lease two Hyundai Elantra 2013 from this dealership. I couldn t have been more pleased with my experience. Every person was knowledgeable, friendly, super helpful & eager to answer my questions. I test drove car with Kayla Smith. She was very patient with me & explained the different trim lines. I chose a Elantra I am very impressed with these young people. Professional & courteous beyond compare. The trade in was parked next to the new car making the transfer of personal items easy. Before I drove away, I was congratulated by the bella Kayla I am loyal to this dealership because they have earned my loyalty! Check them out.
Dale Jarrett Ford
4.91 out of 5
4.91 out of 5 stars
Rodrick was very professional and informative in the vehicle we choose. He is still helping us with the sync after are puchase has been completed. We will definetly consider using this dealership again and refer friends here.